Making Your Reservation
Once you have received a price quote, please phone or email
our office with
any questions you may have. You make make your reservation at this
time. Prices cannot be guaranteed until the booking is made and a deposit
is received. The low price guarantee applies only to new bookings, not
bookings that already have a deposit on them.
Payment in full is due 45 days prior to departure. Bookings made less
than 45 days before departure require immediate payment in full. Payment
deadlines cannot be changed. We accept checks, certified checks, credit
cards, money orders, or checkcards. The credit cards we accept are American
Express, Discover, Master Card, and Visa.
Documentation
After full payment has been made, your documents (tickets and vouchers)
will be sent to our office 2-3 weeks before you travel. They are sent to
you by whatever delivery you have chosen. There is no additional charge
for U.S. mail. Federal Express/UPS 2nd day delivery is available for a
charge of $10.00, Overnight delivery is $15.00 additional. If documents are lost by any persons or businesses outside of
Beachscape Honeymoons & Vacations, Inc. , we will try our best to have them
recovered. However, Beachscape Honeymoons & Vacations, Inc.
cannot be held responsible for any documents sent to you directly from the tour
operator you are booked through or any once they leave our
office.
We always do our best to verify that your documents are correct.
Occasionally, errors are missed. You will need to verify them as soon as
you receive them and report any errors as soon as possible.
Travel Insurance
We highly recommend that you purchase the optional travel insurance because
no one ever knows when they may have to cancel their trip for personal or
medical reasons. This insurance will refund any deposits or full payments, minus
the cost of insurance , if you or your traveling companion have to cancel for any major reason such as
illness, hospitalization, jury duty, or the death of an immediate family member.
You will have to show proof from the appropriate persons if you cancel for any
of these reasons (i.e. medical doctor, courthouse, etc). Some tour
operators do offer travel insurance where you can cancel for any reason up to
24 hours before you leave. Pre-existing conditions are not covered. If you are
interested in travel insurance, please ask and we will
be happy to tell you about it. We must have your initials on the purchase
form accepting or declining coverage.
Entry Requirements
To travel to the Caribbean, U.S. Citizens must present
a valid passport. The airline will not
board any passenger who fails to carry proper documents. Non-U.S.
Citizens must check with the appropriate Consulate or Tourist Board regarding
entry requirements. A birth certificate and driver's license alone is not acceptable as proof of
citizenship. Refunds will not be given due to the passengers failure to
bring the proper documentation. It is the passengers full responsibility
to make sure they have the proper documents.
Baggage
You
are allowed 2 checked bags (50lbs. each) with a length of no longer than 62
inches and 1 carry-on bag (40lbs.) with a length of no longer than 45 inches per person. Additional
bags or weight may incur additional charges.
Island Departure Tax
Most islands require that you pay a departure tax at the airport when leaving
the island. The cost varies from island to island and can be paid in U.S.
dollars. The cost is usually between $15-30/person. The departure
tax is usually already included in your airline ticket if you are going to
Jamaica or Mexico.
Revisions/Changes
Once any payment has been received, a fee will be charged by the tour operator
each time changes are made to a reservation to cover administrative costs.
The cost will depend on the tour operator used and when the change is
made. It is generally between $15-30. Once tickets and vouchers have
been issued, the cost goes up dramatically. Let our office know as soon as
possible of any changes or revisions that need to be made.
Cancellations
If you need to cancel your reservation
after any payment has been received, penalties will apply. The
amount of the penalty will depend on how far ahead of time you cancel.
Cancellation penalties vary by tour operator. A general guide to follow is
the following: You will receive a full refund less the following charges:
46 days or
more-$50/person
45-22
days-$150/person
less than 21
days-$200/person
Plus any additional airline and hotel penalties. There will
be a
$25 per booking cancellation service charge in addition to the above penalties.
Penalties up to the full amount paid may apply over holidays, peak periods,
and promotional sales. We highly recommend travel insurance to cover these
penalties.
Refunds
Refunds cannot be issued for unused or
partially used portions of your trip. All tickets
and vouchers must be returned to the tour operator before any refunds can be
issued. If you paid by credit card, please be advised that it can take up
to 3 billing cycles to have your refund credited back to your account. If
you paid by check, the refund will be sent to our agency within one month.
As soon as it is received in our office, we will issue a check to you. No
refund checks will be written to you until it has been received in our office
from the tour operator. Please keep in mind that as soon as we receive
payments from you, they are forwarded to the tour operator. We do not keep
payments in our office.
The terms and conditions listed above
are the sole contract between Beachscape Honeymoons & Vacations, Inc. and
the persons traveling. Payment for a vacation constitutes passengers
acceptance of these terms and conditions. We must have your signature
accepting these terms and conditions.
